@proceedings{almeida2021business,
   address = {Washington DC, USA},
   booktitle = {23rd Conference on Business Informatics, {CBI} 2021, Bolzano, Italy, September 1-3, 2021},
   doi = {10.1109/CBI52690.2021},
   editor = {Almeida, Jo{\~a}o Paulo A. and Bork, Dominik and Guizzardi, Giancarlo and Montali, Marco and Proper, Henderik A. and Prince Sales, Tiago},
   isbn = {978-1-6654-2069-3},
   publisher = {IEEE},
   title = {23rd Conference on Business Informatics, {CBI} 2021, Bolzano, Italy, September 1-3, 2021},
   url = {https://ieeexplore.ieee.org/xpl/conhome/9610156/proceeding?isnumber=9610624},
   volume = {2},
   year = {2021},
}